CASINO REVIEW

Fenix Casino Review

Games, bonuses and how the service works

Fenix CasinoGames. Payments. Account terms.

Updated 31 October 2026

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Casino at a glance

The essential details, followed by the complete review.

Fenix Casino's benefits programme has several layers. Cashback combines a rank's base percentage with an additional Fire Power component, while payment limits are determined by the combination of VIP level and one of four Fire levels. The maximum figure in an individual category therefore describes only a particular set of conditions.

The game selection remains familiar in its composition: slots from different studios, live suppliers and other formats. The welcome offer covers five deposits; the first two stages are detailed below. Fenix's main distinguishing feature is the interaction between several account measures, which has a noticeable effect on the ongoing programme beyond the first visit.

Casino information
Operator
3-102-937046 SOCIEDAD DE RESPONSABILIDAD LIMITADA
Established
2026
Official website
https://fenix.casino/

Licences & operator details

Anjouan: ALSI-202509033-FI1 (B2C)
Jurisdiction
Anjouan
Licence holder
3-102-937046 SOCIEDAD DE RESPONSABILIDAD LIMITADA
Licence number
ALSI-202509033-FI1 (B2C)
Regulator
Anjouan Internet Gaming License
Regulator url
https://anjouangaming.com/
Issued
16 September 2025
Expiry
15 September 2027

Games & providers

Browse the formats and find a studio in the provider list.

Find a game provider

36 providers
36 providers
  • Pragmatic Play
  • Nolimit City
  • Hacksaw Gaming
  • 3 Oaks Gaming
  • Amusnet
  • Belatra Games
  • Betsoft
  • BGaming
  • Big Time Gaming
  • Booming Games
  • ELK Studios
  • Endorphina
  • Evolution
  • GameArt
  • Gamzix
  • iSoftBet
  • Mascot Gaming
  • NetEnt
  • Netgame Entertainment
  • NeverEnding
  • Nobles
  • Novomatic Games
  • PG Soft
  • Platipus
  • Play'n GO
  • Playson
  • Playtech Slots
  • PopiPlay
  • Pragmatic Play Live
  • Quickspin
  • Red Tiger
  • Relax Gaming
  • SmartSoft Gaming
  • Thunderkick
  • VoltEnt
  • Yggdrasil

Game studios

The catalogue features Pragmatic Play, BGaming, Play'n GO, Playson, 3 Oaks Gaming, NetEnt and Red Tiger. These names form a recognisable core for users who prefer particular series. Quickspin, Relax Gaming, Yggdrasil and Thunderkick appear alongside them.

Hacksaw Gaming, Nolimit City, ELK Studios and Big Time Gaming add more distinctive creative styles. Their presence broadens the choice of slot structures. The same library includes different approaches to additional features, changes to the playing field and the development of a round.

Fenix also has Amusnet, Novomatic, Belatra, Endorphina, Betsoft, Booming Games, Gamzix, GameArt, Mascot and Platipus. PG Soft, PopiPlay, Voltent, Nobles and NeverEnding supplement the line-up. This allows users to look beyond a handful of the best-known suppliers.

Live and other formats

Fenix's suppliers include Evolution and Pragmatic Play Live. They provide a separate category of hosted and dealer games. Here, rounds follow the shared pace of the broadcast, and users act within a set window.

This format differs from slots in more than appearance. Card decisions, choosing roulette positions and participating in a studio show involve different kinds of attention. The live section is therefore best viewed as several distinct types of games rather than one alternative to reels.

Smartsoft adds other game formats to the selection. This is an important detail in Fenix's overall line-up: the library is not limited to the slots that usually occupy much of the promotional material. Users can choose a category separately from participating in the welcome offer.

Deposits & withdrawals

Compare minimum amounts, processing and account limits.
Withdrawal processing

0-48 hours.

Payment methods
CategoryDeposit methods
Bank CardsVisa; Mastercard
Other payment methodsMIR; Piastrix; Faster Payments System (SBP); TBank; Sber Pay
CryptocurrenciesBitcoin (BTC); Tether (USDT); Ethereum (ETH); Litecoin (LTC); USD Coin (USDC); Toncoin (TON); TRON (TRX)

Payment options vary by country and currency.

The withdrawal table: VIP and Fire

Fenix's payment limits are determined by the intersection of two measures. The table has VIP 0-6 and four columns, Fire 1-4. Each combination has daily, weekly and monthly limits.

At VIP 0, the figures are identical at every Fire level

VIP 0 limits at every Fire level
AmountPeriod
100 EURper day
500 EURper week
1,000 EURper month

Fire alone therefore does not change the baseline row. This is an important difference from subsequent levels

VIP 1 withdrawal limits in EUR
Tier or combinationDailyWeeklyMonthly
At VIP 1 with Fire 1the limits are 1,000 EUR per day4,500 per week13,500 per month
With Fire 4 at the same VIP 1the figures are 3,50018,00045,000 EUR

The difference arises within a single VIP level through a different Fire column

Intermediate combinations

VIP 2 withdrawal limits in EUR
Tier or combinationDailyWeeklyMonthly
For VIP 2 with Fire 1the limits are 1,500 EUR per day7,000 per week18,000 per month
With Fire 4they increase to 4,50022,50067,500 EUR
VIP 3 withdrawal limits in EUR
Tier or combinationDailyWeeklyMonthly
At VIP 3 with Fire 1the figures are 2,0009,00027,000 EUR
With Fire 4they are 5,50027,00080,000 EUR

These examples show why the VIP number alone, without the Fire level, is not enough to describe withdrawal terms fully

VIP 4 withdrawal limits in EUR
Tier or combinationDailyWeeklyMonthly
VIP 4 with Fire 1allows 2,500 EUR per day13,500 per week40,000 per month
With Fire 4the same level allows 9,00045,000135,000 EUR

The increase cannot be expressed as one multiplier for all periods

Daily, weekly and monthly limits apply to different time spans. The monthly amount therefore cannot be obtained by simply multiplying the daily limit. All relevant restrictions apply to a particular request.

The upper part of the table

VIP 5 withdrawal limits in EUR
Tier or combinationDailyWeeklyMonthly
At VIP 5 with Fire 1the limits are 4,500 EUR per day22,500 per week67,500 per month
With Fire 4they reach 18,00090,000270,000 EUR
VIP 6 withdrawal limits in EUR
Tier or combinationDailyWeeklyMonthly
For VIP 6 with Fire 1the figures are 7,000 EUR per day45,000 per week135,000 per month
With Fire 3they are 10,00067,500200,000 EUR
The maximum combination of VIP 6 and Fire 4allows 45,000 per day225,000 per week270,000 per month

A notable detail is that the maximum monthly limit for VIP 5 with Fire 4 matches the highest row of VIP 6, although daily and weekly amounts differ. This again shows that the programme is not one straight scale in which every move increases all figures equally.

These high amounts apply to particular combinations. A new account at VIP 0 has substantially lower limits. Advertising the highest row as the casino's ordinary limit would therefore be inaccurate.

Additional restrictions on large winnings

If winnings reach at least five times total deposits, Fenix may restrict withdrawals to 10,000 EUR per calendar month. Payment may then be spread over several periods. This clause is separate from the main table.

There is another scenario for an individual limit: the amount available to withdraw is more than ten times the monthly deposits, and there have been no deposits in the current month. In that case, the standard VIP and Fire row does not cover every possible condition.

Limits for cryptocurrency transactions may be higher than the standard ones. The possibility of such an exception does not, however, mean an automatic increase for every transfer. The specific combination of account, method and applicable terms matters in Fenix's payment arrangements.

Processing time

The stated guide for requests is from zero to 48 hours. This range describes expected processing and does not guarantee the same speed for every payout. Account checks and the movement of funds through the selected channel may affect the full timeframe.

Large amounts are also subject to VIP and Fire limits and special conditions on winnings. Even fast processing of a single request does not mean a monthly cap can be bypassed. Time and the permitted payout amount are different characteristics of the payment service.

Bonuses, cashback & loyalty

The deposit sequence and the conditions behind each reward.
Deposit 1
150% + 35 FS
Maximum bonus
EUR/USD 300
Minimum qualifying deposit
EUR/USD 100 or equivalent
Deposit 2
125% + 55 FS
Maximum bonus
EUR/USD 200
Minimum qualifying deposit
EUR/USD 100 or equivalent

Bonus rules

The welcome programme covers five deposits.

The first two deposit offers described require 40x wagering. Their maximum bet is EUR/USD 10 or equivalent. The general deposit threshold is EUR/USD 5 or equivalent.

Winnings from no-deposit free spins can be withdrawn only after at least one deposit.

Cashback and rebates

Cashback combines a base rank rate with Fire Power

Cashback base and Fire Power by rank
RankBase rate and possible Fire Power addition
Rank I1% plus up to 2%
Rank II2% plus up to 5%
Rank III4% plus up to 11%
Rank IV5% plus up to 15%
Rank V6% plus up to 19%
Rank VI7% plus up to 23%

The maximum at Rank VI is 30% (7% + 23%)

First deposit

Fenix's first bonus offers 150% up to 300 EUR or USD and 35 free spins. Participation requires a deposit from 100 EUR or USD, or the equivalent. This is substantially higher than the casino's general minimum deposit, which starts at 5 EUR or USD.

That difference determines the audience for this particular promotion. A small ordinary deposit does not qualify for the full 150% package and spins. The cashier minimum and the welcome-offer threshold apply to different conditions.

For a qualifying deposit of 100 EUR, the arithmetic 150% match is 150 EUR. The upper amount of 300 EUR caps the award even if the deposit increases further. This is an example of calculating a bonus, not a promise of a gaming result.

Second deposit

The second stage provides 125% up to 200 EUR or USD and 55 spins. The minimum qualifying deposit is also 100 EUR or USD. Compared with the first stage, the percentage and cash cap are lower, but the spin series is larger.

This gives the two offers different content. The first puts greater emphasis on the cash match, while the second increases the number of additional spins. Comparing them by percentage alone would therefore be incomplete.

For the same qualifying deposit of 100 EUR, the second bonus is 125 EUR before accounting for spins. Its maximum amount is 200 EUR. The first and second stages have different caps, so the overall welcome package is not one uniform scale.

Conditions during bonus play

The deposit offers described have x40 wagering. The maximum stake is 10 EUR or USD, or the equivalent. These parameters govern the use of an active award, not simply the size of the deposit.

Winnings from no-deposit spins can be withdrawn only after at least one successful deposit. This is a separate rule for the relevant reward category. It does not mean that all Fenix spins are awarded without a deposit.

Cashback has two components

The cashback system uses a rank's base percentage and an additional Fire Power percentage. At Rank I, the base is 1% and the extra component can reach 2%. Rank II provides 2% with an additional component of up to 5%.

Cashback base and Fire Power by rank
RankBase and possible Fire Power addition
Rank IIIuses 4% and up to 11%
while Rank IVuses 5% and up to 15%
Rank Vthen provides a base of 6% and an addition of up to 19%
The highest, Rank VIcombines 7% with a possible additional component of up to 23%

The maximum combined rate at the sixth rank is 30%. It comes from 7% plus 23%, rather than being every user's base percentage. At the first rank, the corresponding arithmetic maximum is 3%, and at the second it is 7%.

The role of Fire Power

The additional component distinguishes Fenix's programme from a conventional fixed percentage per level. The rank alone describes the base, while Fire Power determines the possible increase. The two figures therefore need to be read together.

For example, Rank IV's wording of "5% and up to 15%" does not mean every participant at that level automatically receives 20%. "Up to" applies to the additional component. The maximum describes the highest combination, not a mandatory award regardless of account status.

This approach introduces a second measure into the programme. Users need to consider not only the rank number but also the current additional component. This makes the system more variable, while requiring a careful distinction between the fixed base percentage and a possible increase.

Currencies & languages

Currency wallets, available languages and how balances work.

Fiat currencies 3

  • Russian ruble (RUB)
  • US dollar (USD)
  • Euro (EUR)

Cryptocurrencies 7

Site languages

  • Russian
  • English

Currencies and the cashier

The fiat range includes the Russian ruble, euro and US dollar. This is a fairly compact selection compared with casinos offering dozens of denominations. Payment methods nevertheless cover conventional cards, electronic services and cryptocurrencies.

Card methods include Visa, Mastercard and Mir. Piastrix and regional bank options also appear in the list. Bitcoin, USDT, Ethereum, Litecoin, USDC, Toncoin and TRON are listed for cryptocurrency transactions.

Deposit, withdrawal and welcome thresholds
Transaction or offerPublished threshold
The ordinary minimum depositis 5 EUR or USD, or the equivalent
while the minimum withdrawalis 20 EUR or USD
The two welcome stages describedrequire at least 100 EUR or USD

Fenix therefore has three different monetary thresholds, each with its own purpose

Account, security & support

Verification, mobile access and tools for managing the account.

Customer support

Russian and English interfaces

Fenix offers Russian and English. Fire Power, Fire and VIP retain their names as elements of its own programme. They are best understood as different account measures, not interchangeable names for one status.

The Russian interface helps users understand the purpose of each section, but does not itself determine territorial availability. Account currency, language and access conditions are different service parameters.

The programme has a clear fire theme, evident in the names Fire and Fire Power. It connects the reward system to the Fenix brand, but does not remove the need to distinguish the base percentage, additional percentage and payment combination.

Overall impression

Fenix is most interesting for its multi-part benefits system. Instead of one set of conditions, several related measures operate here: a five-stage welcome programme, base cashback ranks, the Fire Power addition and a VIP-with-Fire withdrawal matrix.

The key to assessing Fenix is to keep each maximum figure linked to its conditions. Thirty percent belongs to the highest cashback combination, 45,000 EUR per day to a particular withdrawal row, and a small ordinary deposit does not automatically qualify for a welcome offer starting at 100 EUR.

Questions about Fenix Casino

Where does cashback of up to 30% come from?

At Rank VI, the base 7% can be supplemented by Fire Power of up to 23%. Together, these components produce the maximum 30%.

Does Fire 4 increase a new account's limits?

In the VIP 0 row, the figures are identical for Fire 1-4

VIP 0 limits for Fire 1-4 in EUR
AmountPeriod
100 EURper day
500per week
1,000per month

Differences appear at later levels

Can the welcome offer be received with the ordinary minimum deposit?

The first and second offers described require at least 100 EUR or USD. The general minimum deposit of 5 EUR or USD applies to a different transaction.

Is the maximum monthly amount always 270,000 EUR?

No. It applies to particular upper combinations in the table. Additional restrictions on large winnings may apply separately.

Country & game restrictions

Account rules and game-provider restrictions are separate.

Country conditions

Restrictions apply both to residents of the prohibited jurisdictions and to players accessing the website from them.

FATF-blacklisted countries and other jurisdictions prohibited by the operator or applicable law are also excluded.

11 listed entries
Account restrictions11
  • Austria
  • France and its territories
  • Germany
  • Netherlands and its territories
  • Spain
  • Union of the Comoros
  • United Kingdom
  • United States and its territories
  • Iran
  • North Korea
  • Myanmar

FAQ

Questions about accounts, payments, bonuses and access.
How does withdrawal processing work?

0-48 hours.

Which bonus rules apply?

The welcome programme covers five deposits.

The first two deposit offers described require 40x wagering. Their maximum bet is EUR/USD 10 or equivalent. The general deposit threshold is EUR/USD 5 or equivalent.

Winnings from no-deposit free spins can be withdrawn only after at least one deposit.

Which currencies are listed for Fenix Casino?

Listed fiat currencies: Russian ruble (RUB), US dollar (USD), Euro (EUR).

Listed cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), USD Coin (USDC), Toncoin (TON), TRON (TRX).

What site languages does Fenix Casino offer?

The listed site languages are Russian, English.

How can I contact Fenix Casino support?
FENIX CASINOVisit the casino website
Visit Fenix Casino