Frequently asked questions
Are real-money online casinos allowed to serve people in Australia?
The Interactive Gambling Act prohibits providers from supplying online casino services to people in Australia. ACMA distinguishes these services from permitted categories such as eligible licensed wagering.
Does an Australian wagering licence cover online casino games?
A wagering listing identifies an operator authorised for the relevant wagering service. It cannot be used as evidence of authority to provide online slots or live casino tables in Australia.
What does a game approval for a land-based machine show?
It concerns the identified machine, version and applicable state or territory framework. A game made by the same studio can appear elsewhere, but that approval does not extend to real-money internet casino play.
Can an overseas game studio supply a familiar Australian brand?
A studio may work across physical venues and international online catalogues. The game's maker is different from the business taking deposits and settling bets. Read the exact platform and product when checking any claim of approval.
Does a blocked site mean a withdrawal was rejected?
A website block affects access. It does not explain what happened to an individual payment. Keep the original payment record and ask the operator or payment institution for the transaction status through their established channels.
What does the provider list on this page count?
It counts studio appearances in casino reviews selected for the Australia directory. It is a catalogue count for reviewed international sites. It does not identify Australian online casino approvals.
What should I include when reporting an online casino website?
Record the complete address, date and what kind of service it offered. ACMA accepts reports about prohibited interactive gambling services. Avoid sharing private payment or identity information in a public report.
Does BetStop cover a foreign casino account?
BetStop applies to eligible Australian licensed online and telephone wagering services. Read the scope of the exclusion you used and use the appropriate support route if an offshore account remains accessible.
